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Customer Reviews
Feefo Reviews:
| Date | Product | Score | Customer Review | Our Reply |
|---|---|---|---|---|
| 23-Jun-2026 | CATER-WASH CW8518 18KG WASHING MACHINE |  |
EAGER TO SELL THE PRODUCT BUT THE DELIVERY EXPERIENCE SEE PREVIOUS DETAIL RE EXPERIENCE. SHOCKING1 | No Comment |
| 23-Jun-2026 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Poor | No Comment |
| 23-Jun-2026 | CHEFSRANGE DH30 FIXED HEAD SPIRAL MIXER 30LTR |  |
Good this time, produxt is well protected and Delivered what they said to be |
No Comment |
| 22-Jun-2026 | MARCO T20 AUTOMATIC ECOBOILER | |
Customer service were very helpful in answering questions prior to purchase | No Comment |
| 22-Jun-2026 | CK0500LED SINGLE DOOR BLACK LED BOTTLE COOLER - 900MM HIGH | |
Very good easy to use website to order. Arrived on time given when ordered | No Comment |
| 22-Jun-2026 | CK0233 CATER-BREW 10L WATER BOILER | |
Very quick delivery | No Comment |
| 19-Jun-2026 | ARCHWAY 2 BURNER TWIN DONER KEBAB GRILL | |
q1 | No Comment |
| 17-Jun-2026 | CATERWASH DLUX PASSTHROUGH DISHWASHER | |
Nice and efficient. Pleased they could arrange delivery to Jersey without our direct involvement. |
No Comment |
| 17-Jun-2026 | BUFFALO CONVECTION OVEN 100LTR - IF IN STOCK CK CODE CK8640 | |
I was frustrated that I had paid up front for a vital piece of kitchen equipment, that did not work from the get go, yet I had to constantly chase up planned, then cancelled, visits by engineers. I was initially led to believe that if an engineer confirmed that the oven was faulty, I would get a... | No Comment |
| 17-Jun-2026 | CK0501LED DOUBLE DOOR HINGED BLACK LED COOLER - 900MM HIGH | |
Very efficient and professional we needed the item urgently prior to a function and gave the absolute latest delivery date to which the reply was how about later today. Very happy definitely my first choice for future items. | No Comment |
| 17-Jun-2026 | DYNAMIC MX91-410 (MX005) MASTER SINGLE SPEED STICK BLENDER | |
If you have got a spare equipment, then youâll save a few pounds by ordering through this company but when you call them up, they do not know whoâs delivering it as thereâs no tracking number they cannot tell you anything. They wasted a whole week before I got my blender very unhelpful. | No Comment |
| 17-Jun-2026 | ELECTROLUX 670 LITRE DIGITAL THAWING CABINET | |
Very effecient . Once purchased the Electrolux thawing Cabinet it was well delivered and Training was given onsite too. | No Comment |
| 17-Jun-2026 | BLUE ICE AZZURRI PRO BEAN TO CUP COFFEE MACHINE | |
Great communication and fast delivery. | No Comment |
| 17-Jun-2026 | CK0233 CATER-BREW 10L WATER BOILER | |
as I have previously said above. | No Comment |
| 27-Apr-2026 | CATER-WASH CK0400P 4000EVO 400MM GLASSWASHER DRAIN PUMP | |
Excellent, very polite and professional. | No Comment |
| 22-Apr-2026 | PARRY JANITORIAL SINK | |
From getting a quote, ordering and delivery update everything was fantastic, Courtney was so helpful | No Comment |
| 22-Apr-2026 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
did exactly what they said they'd do | No Comment |
| 22-Apr-2026 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
As I have already said plus when emailed to request a possible expedite, I received no answer. | No Comment |
| 22-Apr-2026 | SCOTSMAN EC47 ECO X SELF CONTAINED ICE MACHINE W/ DRAIN PUMP | |
Solid throughout. | No Comment |
| 02-Sep-2025 | CATER-WASH APPLIANCE DESCALER - 1 X 5L | |
Always excellent service from Caterkwik. | No Comment |
| 01-Sep-2025 | CK0502LED DOUBLE SLIDING DOOR BLACK LED COOLER - 900MM HIGH | |
Great | No Comment |
| 01-Sep-2025 | RATIONAL iCOMBI CLASSIC 10-1/1G/N 10 GRID NAT GAS COMBI OVEN | |
They managed to deliver the unit to my premises, which is the most and the least anyone would expect, surely. | No Comment |
| 01-Sep-2025 | CATER-WASH 8KG TOP LOADING WASHING MACHINE - CW8580 | |
Very good | No Comment |
| 01-Sep-2025 | POLAR CZ782 C-SERIES DOUBLE DOOR UPRIGHT FREEZER 744LTR | |
The service was very quick and delivery very good. However, I have several times to ascertain how I register for the warranty, but sadly no response at all. | No Comment |
| 30-Aug-2025 | SHARP R21AT COMMERCIAL MICROWAVE | |
I ordered on phone, she was really helpful and I received the product within 1 day | No Comment |
| 28-Aug-2025 | CK0501LED DOUBLE DOOR HINGED BLACK LED COOLER - 900MM HIGH | |
Spent alot of money for poor service. | No Comment |
| 28-Aug-2025 | CK8502 DOUBLE SLIDING BLACK COOLER - 850MM HIGH | |
Customer service friendly. THe lady on the phone couldnt catch her name was not helpful. After recieving fridges that are faulty and Im struggling to run a business wihtout fridges. IT made my life hell and she eve said dont shout at me and will hang up the phone after spending almost £10k wiht you. is... | No Comment |
| 28-Aug-2025 | INTERLEVIN LCT750F FLAT COUNTERTOP DISPLAY | |
quick and easy to deal with and a prompt delivery. | No Comment |
| 28-Aug-2025 | THUNDER GROUP 87 LITRE RECYCLING BIN | |
Good service, quick delivery. Best prices online. Ordered 2 bins with lids, bins were hard to separate as they were stacked together for delivery. Maybe some paper lining could be put in between to help them slide apart |
No Comment |
| 27-Aug-2025 | BLUE ICE AZZURRI GRANDE BEAN TO CUP COFFEE MACHINE | |
Excellent just as you would expect it to be. From the order to the delivery, one could not ask for more. |
No Comment |
| 27-Aug-2025 | BUFFALO HW921 SELF-SERVE HEATED DISPLAY UNIT | |
They called me on a Saturday afternoon to arrange payment rather than wait til the following Monday, which meant that my order was taken and dispatched sooner. Thank you! | No Comment |
| 27-Aug-2025 | BLIZZARD BSPIH 3000W STOCK POT INDUCTION HOB | |
caterkwik were good as usual | No Comment |
| 27-Aug-2025 | RUBBERMAID SLIM JIM STEP ON FRONT PEDAL BLACK 90LTR | |
Helpful customer service on phone, product arrived quickly | No Comment |
| 27-Aug-2025 | CATER-FABS STAINLESS STEEL WALL SHELF - W1200 X D300 | |
Very good service. Easy to order. Updates on postal delivery. Would recommend and use again. | No Comment |
| 27-Aug-2025 | POLAR CD085 SINGLE DOOR S/S FREEZER | |
Quality | No Comment |
| 27-Aug-2025 | MAYTAG 10.5KG TOP LOADING WASHING MACHINE 92.6L CAPACITY | |
Very good and very police fast delivery | No Comment |
| 27-Aug-2025 | CATER-PREP LIGHT DUTY MEAT GRINDER - CK0555A | |
Unhelpful | No Comment |
| 27-Aug-2025 | MAYTAG 10.5KG TOP LOADING WASHING MACHINE 92.6L CAPACITY | |
From contact to delivery the service was excellent. I would highly recommend. | No Comment |
| 25-Jun-2025 | CATER-WASH 10 LITRE EQUINE RUG WASH | |
Excellent service kept informed all the way through. Very helpful people | No Comment |
| 20-Jun-2025 | CK1848 - CATER-COOK CONVECTION OVEN | |
Fast delivery and great care customer service from start to finish ! Highly recommended! | No Comment |
| 20-Jun-2025 | CATER-WASH 8KG TOP LOADING WASHING MACHINE - CW8580 | |
Amazing service, nothing to much trouble and get quick responses. | No Comment |
| 17-Jun-2025 | CATER-WASH 10 LITRE EQUINE RUG WASH | |
I have used Cater Kwik previously and their service has always been fantastic. Would definitely recommend as the web site is really easy to use to review/ place orders and staff helpful when you need to communicate in more detail. | No Comment |
| 16-Jun-2025 | CATER-COOK CK8352 TUBE STYLE FOLDING WALL SHELF 1200MM WIDE | |
Very fast. | No Comment |
| 16-Jun-2025 | MERCURY 2X8 LITRE TWIN TANK COUNTERTOP ELECTRIC FRYER | |
Easy to understand the staff over the phone. | No Comment |
| 15-Jun-2025 | ELECTROLUX MYPRO XL TE1220E 12KG VENTED TUMBLE DRYER | |
Good communication, delivered promptly | No Comment |
| 12-Jun-2025 | MAYTAG 10.5KG VENTED FRONT LOADER DRYER | |
Excellent | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
The service was good , as I needed some extra time to meet the delivery lorry due to my disability , they passed this info on & it was good to know they listened to me . Payment was easy & safe . |
No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
They were brilliant | No Comment |
| 10-Jun-2025 | CATER-PREP CK3339 25L SALAD SPINNER - GREEN | |
Great service and after care and will 100% use again, but wouldn't recommend this individual product. | No Comment |
| 10-Jun-2025 | SPECIAL OFFER OLYMPIA KINGS CUTLERY SET (PACK OF 48) - S614 | |
Excellent in every aspect of transaction Purchase was easy and options were offered Great customer care Will definitely use again |
No Comment |
| 10-Jun-2025 | CATER-COOL CK6018 18 BTL SINGLE DOOR WINE COOLER | |
Great service, fast delivery. | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Excellent | No Comment |
| 10-Jun-2025 | BUFFALO CK916 HEATED FOOD DISPLAY 45 LITRE | |
Very good on price , More communication re delivery would begood | No Comment |
| 10-Jun-2025 | CK0503LED TRIPLE DOOR HINGED BLACK LED COOLER - 900MM HIGH | |
Promptly dealt with an issue. No quibble replacement. | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Kept informed of delivery date, grear communication from office, very professional | No Comment |
| 29-Apr-2025 | CK8505LED TRIPLE SLIDING BLACK COOLER - 850MM HIGH | |
As I said in the review, service was exceptional, couldnât ask for better! They would have my complete trust for future purchases! | No Comment |
| 11-Apr-2025 | CATERWASH DLUX PASSTHROUGH DISHWASHER | |
For being a first-timer of buying a commercial passthrough dishwasher they've been patient and responding quickly to all my questions. No issues with the delivery either. I'd recommend Caterkwik but since it's my first purchase and it's early on I cannot give it 10/10. Yet. | No Comment |
| 07-Apr-2025 | STERLING PRO GREEN SPI600R SS SD RIGHT HINGED UPRIGHt FRIDGE | |
The company staff has good overall customer services. At least it is not a robot I m dealing with, but great attention from human engagement. Great job! | No Comment |
| 04-Apr-2025 | CATER-COOK CK7804 SINGLE TANK 4L COUNTERTOP ELECTRIC FRYER | |
Excellent service, good quality product, fast delivery | No Comment |
| 02-Apr-2025 | POLAR CD085 SINGLE DOOR S/S FREEZER | |
Good, clear website. Easy ordering process. They couldn't accept a credit card payment which was a pity, but other than that everything went well. Delivery team was great and we were kept in the loop all the way through. No issues to report | No Comment |
| 02-Apr-2025 | CATER-WASH CW8518 18KG WASHING MACHINE | |
The service was excellent, The company was professional and pro-active in handling my problem | No Comment |
| 01-Apr-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
delivered on time and the driver was really helpful | No Comment |
| 28-Mar-2025 | POLAR U-SERIES GD883 2 DOOR PREPARATION COUNTER 527LTR | |
Very quick service. The fridge arrived quickly in good condition. Excellent delivery drivers. | No Comment |
| 27-Mar-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Fast and efficient. | No Comment |
| 27-Mar-2025 | VOGUE 3 TIER CLEARING TROLLEY - LARGE - F995 | |
* | No Comment |
| 18-Mar-2025 | MAYTAG 10.5KG VENTED FRONT LOADER DRYER | |
Took our money and didn't deliver the dryer ordered | Thank you for taking the time to leave us a review. You were abusive towards our hard working team; suggesting a better name for our solution coordinators would be 'bullsh**ters', and named them 'thick' and 'stupid'. Our team mean way more to us than your order; we have a 0 tolerance attitude towards this kind of behaviour. I hope your attitude improves. Thanks |
| 08-Mar-2025 | SHARP R24AT 1900W COMMERCIAL MICROWAVE | |
Fast delivery, high quality products on offer with reasonable prices. | No Comment |
| 06-Mar-2025 | BORG & OVERSTOM BOX OF 4 1300G CO2 E290 CYLINDERS | |
. | No Comment |
| 02-Mar-2025 | HOSHIZAKI 9655-11 4HC-H FILTER CATRIDGE | |
Great | No Comment |
| 28-Feb-2025 | CATER-WASH GLASSWASHER DETERGENT 1 x 5 LITRES | |
Reliable and very reactive,top customer service | No Comment |
| 28-Feb-2025 | FOSTER XTRA XR600L 33-185 SINGLE DOOR FREEZER CABINET | |
Great company, really easy to order, great price, lots of info, quick delivery even carrying the freezer down stairs, highly recommend!! | No Comment |
| 15-Feb-2025 | RET50660 - CATER-WASH CK0400P 4000EVO 400MM GLASSWASHER DRAI | |
So far the machine is working ok. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
They are very responsive and helpful. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
Provided tracking and kept me up to date with my order. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
Communicative and tracking provided. | No Comment |
| 11-Feb-2025 | CATER-WASH ULTRA DISHWASHER DETERGENT - 1 X 5 LITRES | |
Delivery was super quick and I was kept very well informed about and thanked for our order. | No Comment |
| 11-Feb-2025 | BLUE SEAL G750-6 6 BURNER NAT GAS OVEN WITH LEGS | |
We are so happy with the way they handle orders and the customer support. We purchased some equipments from other suppliers that says next day tho not relabel as this company. I would highly recommend caterkwik 👍. | No Comment |
| 11-Feb-2025 | TEFCOLD GM400 CHEST FREEZER PARTS ONLY | |
Caterquik amazing. Tefcold blaming customer for damaged goods not good , delivery warnings and threats about aborted deliveries very off putting. I would use Caterquick but not sure I would choose Tefcold. |
No Comment |
| 11-Feb-2025 | INTERLEVIN SC381B UPRIGHT DISPLAY REFRIGERATOR 2PO LH HINGE | |
Friendly telesales helpful when any problems occur. | No Comment |
| 11-Feb-2025 | CK0233 CATER-BREW 10L WATER BOILER | |
Ok phone service, reported fault, had to wait for them to issue a fault report | No Comment |
| 28-Jan-2025 | POLAR G-SERIES G592 STAINLESS STEEL UPRIGHT REFRIGERATOR | |
New fridge arrived on time, correctly installed in kitchens on site and the old one was removed as agreed. Excellent service, friendly staff, I can recommend Cater-Kwik. | No Comment |
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